My Account

How do I log into my account?

To log in, click Login or My Account at the top of every page and enter your e-mail address and password.

Logging into your account lets you:

  • Check your order status
  • Update payment information
  • Change your address
  • Change your password

My Order

Why was I charged sales tax?

By law, we must collect sales tax on orders shipping to the following states – California, Ohio, New Jersey, and all provinces/territories in Canada. Sales tax is calculated on the total of your order after discount and will be added to your order automatically at checkout once you have entered your shipping address. The tax is calculated based on local tax rates and the items you are purchasing. 

Can I cancel or modify my order?

We begin to process your order immediately after you click the order button. Because orders go into processing directly, we cannot change or cancel an order once it is submitted.

What is your Shipping Policy?

You can find our shipping policy here.

What are your Return-Refunds-Cancellation Policies?

You can find our return policy here.