Sassy Box

FAQ

What kind of items can I expect in Sassy Box?

Our team has tailored each monthly box with you in mind and will allow anyone at any comfort level to be able to explore their body with excitement and ease. We choose the best, high-quality products that will satisfy any person at any level of their sexuality. You can expect 3 to 5 full-size premium sex toys, stimulation creams, lubes, bath and body products along with other sexual arousing items. You’ll also receive a card explaining how each product works and how it can stimulate you sexually.

When will I get my first box?

New orders will ship immediately within 1-5 business days from your order date. Renewal boxes will be shipped on the 1st of the following month. Shipping is always free and shipped priority mail through the USPS, currently shipping in the U.S. only. We know you’re excited to receive your Sassy Box, so once shipped, you’ll receive an email with a tracking number so you can keep an eye out for your box.

Will my Sassy Box be shipped discreetly?

YES! Your box will be marked and shipped from TP3 LLC, keeping Sassy Box discreet.

How am I billed?

New Subscribers: When you sign up for Sassy Box on or before the 16th day of the month, you will be charged immediately and your first box will be shipped within 1 to 5 days. You will be charged again on the 16th of the month, prior to shipping the following month’s box.

If you sign up after the 16th day of the month you will receive the upcoming month’s box and be charged again on the 16th day of the next month as an existing subscriber.

Existing Subscribers: Renewals are processed on the 16th day of each month.

Your payment will be always be processed by TP3 LLC and will appear as such on your credit card/payment statement.

Can I cancel my subscription?

Yes, but we’d hate to see you go. Monthly cancellation requests must be received by the 15th calendar day of the month prior to the next delivery. If you’ve already been billed for the current month your cancellation will take effect on the next month’s billing cycle. To cancel you will login into your account, click manage subscriptions located on the top left, you can cancel your subscription from here.  We are not able to issue refunds on boxes.

How do I update my billing information?

  1. Log in and visit your Account Settings
  2. Click “Payment Details”, you’ll be able to modify a saved card or add a new one
  3. Click save

What is your return policy?

Unfortunately, we can’t accept returns due to the nature of the box. We strive to deliver the best quality products. However, if for some reason you receive an item that is damaged or broken, please e-mail us within 1 week of receiving your box at contact@trysassybox.com to resolve the matter.

Do you ship Internationally?

No not at this time. Currently we are only shipping to the 48 contiguous U.S. states.

Do I need to sign up each month to get my new box?

No, all subscriptions will automatically renew so that you get the next month’s box without interruption always discreetly delivered.