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Due to the product's nature and health and safety reasons, we do not offer cancellations or refunds once your order is submitted.
For cancellations, all orders go into processing immediately after you place your order. Once your order is submitted, we are unable to change or cancel your order.
Order Returns: Due to the product's nature and health and safety reasons, we do not offer returns or exchanges on products purchased unless the item is received broken or defective. All defected, and damaged items will be replaced with the same item. You must notify us within seven days of receiving your damaged or defective product.
To request a return, please complete the required form below. Once received, we will send you a return merchandise authorization number (RMA) and directions on how to return the item. Items need to be returned in the original packaging. Items returned without the original packaging will NOT be accepted. We recommend keeping all packaging for the seven day return period to eliminate any issues. Please allow up to 2 to 3 weeks to receive the replacement item. We accept NO returns on International shipping.